Moment, LLC. ("Moment") warrants the original retail purchaser that Moment skis are free of defects in material or workmanship for a period of two (2) years from the date of purchase. If the Moment Skis are found to be defective, in the judgment of Moment, in it's sole discretion, Moment's only responsibility and obligation shall be to repair or replace the defective Moment Skis. This warranty is subject to the following limitations:
The warranty applies only to Moment Skis purchased from authorized ski dealers or MomentSkis.com.
This warranty is not transferable, and is valid only for the original retail purchaser. All warranty claims must be accompanied by a proof of purchase, which clearly identifies the dealer.
All products returned to Moment for warranty inspection must receive prior return authorization, which can be given over the phone. Phone: +1-775-527-1595 or Email: firstname.lastname@example.org
Excluded from coverage under this warranty are the following:
A. Damage caused by misuse, abuse, or neglect.
B. Damage that is impact related, including damage from rocks and other obstacles such as but not limited to: rails and boxes.
C. Damage caused by improper mounting or adjustment of the bindings.
D. Damage to the top of the skis caused by the bindings or other foreign material.
E. Damage caused by use of solvents.
F. Minor or cosmetic cracks or chips in the top sheet.
G. Normal wear and tear.
This warranty is void if any modification, change, or alteration has been made to the Moment Skis that are not specifically approved in writing by Moment.
Repaired or replaced Moment Skis are covered for the remainder of the original warranty only.
All warranties implied under any applicable law, including but not limited to the implied warranties of merchantability and fitness for a particular purpose, are hereby expressly disclaimed. All warranties, written, oral, or implied, are expressly limited to the period and term of this warranty. This warranty is exclusive and in lieu of any and all other warranties of any nature. The laws of some regions require different or longer terms for warranties, or prohibit certain disclaimers or limitations of warranties. This warranty provides you with specific legal rights, which may vary from state to state, country to country, region to region.
FREE SHIPPING ON ALL ORDERS $450 IN THE USA
*FREE SHIPPING DOES NOT APPLY TO DISCOUNT OR CUSTOM SKIS*
Moment offers FREE SHIPPING for full price orders over $450 USD within the USA. This promotion does not apply to discounted, pro deal, custom or on sale product. Our current order processing time is 1-2 business days for in-stock merchandise. During this processing time, your online order is safely packed, and processed for shipment as quickly as possible. Skis are typically shipped via Fedex Ground or Fedex International Economy, in some countries we use USPS. Fedex 2-Day shipping is available but does cost extra depending on your location and the weight of the package. This option is available during checkout.
We want to ensure that your order is shipped to you as quickly as possible. If you believe that your order has experienced a delay in shipment that exceeds the normal processing and shipment time, please let us know us by email at email@example.com
We can not ship skis to a P.O. Box.
Return shipping is not free.
FLAT RATE SHIPPING COSTS OUTSIDE THE USA:
CANADA - $50
New Zealand & Australia - $149
REST OF WORLD - $99
We ship internationally using Fedex International Economy. If your country is not listed in the drop down for shipping, please contact customer service at firstname.lastname@example.org for an international shipping quote. International orders may be subject to import fees, customs, duties, value added taxes (VAT), etc. which are not included in the prices and shipping costs listed on our website. These charges are the sole responsibility of the customer.
We accept returns of our goods in brand new condition within 30 days of purchase. If your item(s) meets this criteria, please contact customer service at email@example.com . Customers are responsible for return shipping costs.
FREE LOCAL PICKUP AT THE MOMENT FACTORY
All of our products can be purchased online and picked up from our factory location, simply select "Pick Up" during checkout.
Our storefront is open Tuesday - Friday from 8am to 6pm. If you bring your ski boots, we can mount the bindings while you wait (usually 15-30 minutes) free of charge.